PagerDuty Pricing
Plans and cost breakdown for 2026
Free Tier Available
$21/user/month (Professional); AIOps add-on $699/month extra
by PagerDuty, Inc. · AIOps
Is PagerDuty Worth It?
What You Get
- + Comprehensive incident management workflow
- + Excellent integrations with monitoring and DevOps tools
- + Robust on-call scheduling and escalation policies
- + Advanced analytics and reporting capabilities
- + Strong mobile app for on-the-go incident response
What to Watch Out For
- - Can be expensive for larger teams
- - Learning curve for advanced features
- - Alert fatigue if not properly configured
- - Limited customization in lower-tier plans
AIOps Pricing Comparison
| Tool | Pricing Model | Starting Price | Vendor |
|---|---|---|---|
| PagerDuty (this tool) | Freemium | $21/user/month (Professional); AIOps add-on $699/month extra | PagerDuty, Inc. |
| Aisera | Enterprise | Custom pricing | Aisera |
| Azure SRE Agent | Paid | Consumption-based via Azure Agent Units (AAUs): 4 AAUs per agent-hour always-on, plus token-based active-flow charges | Microsoft |
| BigPanda | Enterprise | Custom pricing based on data volume | BigPanda |
| Blameless | Paid | Contact for pricing | Freshworks (via FireHydrant, which acquired Blameless) |
| Botkube | Freemium | Free tier available | Botkube |
| Cleric | Enterprise | Custom pricing; demo and ROI assessment available (no public pricing) | Agentik (Cleric) |
| CloudPilot AI | Paid | Pay-as-you-save (% of savings) | CloudPilot AI |
| Datadog Bits AI | Paid | Consumption-based AI Credits (~$500 for 500 credits on annual commit); ~6.5 credits per investigation (~$6.50 each). Credits are shared across Bits investigation, chat, security, and dev agents. | Datadog |
| Digitate ignio | Paid | Custom pricing; pay-per-use; available on AWS Marketplace | Digitate (TCS) |
| DuploCloud | Paid | From ~$2,000/month; tiered by node count (mid-tier ~$3,500/month for up to 50 nodes, mapped to SOC 2/ISO 27001) | DuploCloud |
Pricing FAQ
How much does PagerDuty cost?
PagerDuty uses a freemium pricing model. Plans start at $21/user/month (Professional); AIOps add-on $699/month extra.
Does PagerDuty have a free plan?
Yes, PagerDuty offers a free tier with limited features. Paid plans start at $21/user/month (Professional); AIOps add-on $699/month extra.
Is PagerDuty worth the price?
PagerDuty offers comprehensive incident management workflow and excellent integrations with monitoring and devops tools. However, consider that can be expensive for larger teams. Compare with alternatives to find the best value for your needs.
What are cheaper alternatives to PagerDuty?
Check our alternatives page for PagerDuty to find more affordable options in the AIOps category.
Not sure about PagerDuty?
Explore alternatives or compare with other tools.