Cleric

Overview

Cleric is an AI Site Reliability Engineer (SRE) agent that automates on-call investigation and incident triage. Named a Gartner Cool Vendor in 2025 and built by Agentik, Inc., Cleric plugs into a team's observability stack to investigate production alerts autonomously, form hypotheses, query systems, and surface evidence-backed root cause analysis. The company reports more than 200,000 production-grade investigations and actionable findings in roughly 92% of cases.

Key Features

Cleric automatically maps services, dependencies, and ownership, then investigates alerts 24/7, filtering noise so engineers focus on genuine issues. When an incident fires, it delivers root cause analysis in about five minutes and proposes fixes, collaborating with engineers to ship them. A defining design choice is its safety-first, read-only-by-default access model, which limits the agent's ability to make changes directly. Crucially, Cleric verifies candidate fixes against live environments rather than simply asserting they will work, and it retains knowledge from each resolution to strengthen future investigations.

Pricing

Cleric does not publish pricing. The product is sold through an enterprise motion with demos and an ROI calculator to help prospective customers estimate value based on on-call load and incident volume. Data is encrypted, excluded from model training, and the platform is SOC 2 Type II compliant, reflecting its focus on security-conscious engineering organizations.

Who Should Use It

Cleric is a fit for engineering and SRE teams drowning in alerts who want an autonomous agent to handle first-pass investigation and root cause analysis while keeping humans in control of remediation. Its read-only default appeals to organizations wary of letting AI act directly in production. Teams without mature observability, or those wanting a self-serve tool with transparent pricing, may find it harder to adopt.